BOS Staffing is seeking a dedicated and knowledgeable Parts Specialist to join our client’s team in the Flowery Branch, GA area.
As a leading innovator in the design and manufacturing of premium land clearing and road construction equipment, this role plays a crucial part in revitalizing, qualifying, and nurturing customer relationships to drive sales growth.
What We Offer:
- Competitive salary with bonus
- Paid Medical, Dental, and Vision Insurance (employee only)
- Paid Life and Disability Insurance (employee only)
- 401K with 6% match
- Paid vacation, pto, and holidays
If You Have:
- Minimum of 2 years of parts experience in the heavy equipment or construction equipment industry (skid steer, bulldozer, excavators, tractors, attachments, etc.)
- Knowledge of heavy equipment/construction equipment is required.
- Extremely organized with excellent written and oral communication skills.
- Associate Degree is preferred
- Mechnical aptitude required
- Ability to provide exceptional customer service to ensure high customer satisfaction and instill customer confidence
- Ability to communicate technical information to non-technical personnel
- Ability to operate a forklift
- Skills in Microsoft Office, Word, Excel and Outlook
You Will Be:
-
- Providing exceptional customer service by assisting customers via phone to accurately locate and recommend needed parts using in-house software, helping to minimize customer downtime
- Offering technical advice and solutions to meet customer needs
- Accurately entering data into our database for billing and inventory management
- Assisting sales staff with parts ordering, research, and tracking
- Investigating and managing customer complaints professionally, ensuring timely resolution and thorough documentation
- Supporting warehouse operations as needed, including pulling, filling, stocking, and shipping orders
- Managing inventory and supporting inventory control processes
- Preparing quotations, cost and performance reports, and customer correspondence
Join us and be a part of a team that thrives on innovation and customer satisfaction. Apply today!