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Customer Success Specialist

Conyers, GA 30013

Position Type: Industrial Job Number: 61704 Pay Rate: 70,000

Job Description

BOS Staffing is hiring a Customer Success Specialist to work for a diverse international organization in their Conyers, GA facility. This is a career opportunity with great benefits, including free health insurance. If you have technical experience coupled with sales or customer service, this might be a great fit for you! In this position, you will be providing customer service, analyzing existing equipment and offering solutions to meet the customer’s specific needs and requests.

  • A diverse and international workplace
  • Generous PTO
  • Premium free health benefits
  • Health Reimbursement Plan
  • 401k with matching
  • Employee assistance plan

  • Exceptional technical understanding
  • Experience in manufacturing
  • Excellent communication skills
  • Advanced computer skills (MS Office, SAP)
  • A high level of attention to detail
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a team environment
  • Excellent organizational skills
  • Service oriented
  • Ability to travel 75% throughout the US and Canada
  • Driving customer sales by identifying customer needs and offering customized solutions and spare parts for existing equipment
  • Reading schematic and mechanical drawings to identify and locate parts.
  • Coordinating travel routes within assigned territory and scheduling inspection and sales visits
  • Addressing customer concerns and providing technical support
  • Following up on spare parts and retrofit inquiries.
  • Working closely with After Sales Specialists by requesting spare parts quotes
  • Documenting technical information and keeping an organized filing system

Meet Your Recruiter

Ben Pozen

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