Customer Service Specialist
Suwanee, GA 30024
The Customer Service Specialist plays a pivotal role in the organization. After the sell is complete, the CSS takes lead in assisting the customer to product completion. The CSS takes inbound emails and calls from customers and conducts SOME of the following duties;
- Order processing
- Order status update
- Correction and escalation, if necessary, of customer problems and complaints
- Data entry with accurate notation
- Other duties as assigned
The ideal candidate will possess the following skills:
- Strong history of good attendance and punctuality
- Good computer skills
- Ability to multitask and manage various projects
- Good communication skills
- Prior experience in customer service (non-restaurant/retail) preferred
This position is a temp to perm opportunity with a guaranteed conversion to permanent after completion of 480 hour worked. The company offers a raise at hire, excellent benefits including medical, dental, and vision. There is also an excellent 401k plan available as well.
This role pays $15/hr.
Please apply for immediate consideration.