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Customer Service Representative

Buford, GA 30518

Position Type: Customer Service Job Number: 61480 Pay Rate: 20.00

Job Description

BOS Staffing has partnered with a very prestigious company in Buford GA. We are currently seeking a Customer Service Representative

Pay rate: $18 to 21hr
Hours 8am/5pm

Duties and Responsibilities include the following:
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Using phone/email/chat to communicate.
  • Opens customer accounts by recording account information.
  •  Maintains customer records by updating account information.
  •  Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  •  Maintains financial accounts by processing customer adjustments.
  •  Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  •  Contributes to team effort by accomplishing related results as needed.
  • Apply If you have:
  • Customer Service
  • SAP
  •  Phone Skills
  • Email Skills
  • Quality Focus
  • Problem Solving
  • Documentation Skills
  • Listening
  • Resolving Conflict
  • Analyzing Information
  • Multi-tasking, etc

Meet Your Recruiter

Mariam Weber

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